Developing a Strategic Cost Management Culture


Cost management within business and financial service organizations has long been thought to be the domain of accounting and financial departments. What this approach is missing is transparency throughout the whole organization. To achieve real economic profitability your organization and business needs to look at strategic cost management.

The first step in strategic cost management is to align Operations, Strategy, Risk Management and Finance to instill a transparency and bring cost management from a back-end perspective to a front-end decision support function. This is not to suggest management by numbers but rather to encourage a culture of accountability based on economic profitability rather accounting profitability.

Why Strategic Cost Management?

Implementing cost management programs without the strategic component essentially amounts to a management by numbers strategy. Many organizations and businesses are finding out that when the old strategy is applied they are ill equipped to sustain profitability because they have lost customers, suppliers, key people and have fallen behind in technology.

A properly designed and implemented strategic cost management program will be sustainable no matter which direction the economy turns. The alignment of operations, strategy, risk management, and finance along with the culture of cost management lends itself to be flexible and accurate when making the decisions to cut back, expand, increase production or to acquire new IT resources. Using strategic cost management will prevent the loss of key people, customers, suppliers and other resources because it will ensure that when cost management actions are enacted these actions are not being done for the bottom line only, but are focused on corporate strategy and will promote economic profitability.

Cost Reduction With Strategic Cost Management

As the name implies strategic cost management does in fact involve cost reduction, however when it is looked at closely it really is different. The methods are more focused on maintaining value and economic profitability rather than just reducing costs. An example of strategic cost management might look like:

  • Determining your Value and Cost Drivers – Viewing your costs and their associated contribution to a value, organizations and businesses can determine which costs have the highest value-add, and which ones are unnecessary.
  • Strategic Cost Efficiency & Cost Analysis – These are the keys to finding processes that can be streamlined to reduce cost and finding other areas of cost inefficiency, which may be improved.
  • Strategic Cost Management– Cost Reduction
    • Preserve and maintain key value drivers and optimize their long-term value – Marketing and advertising, upgraded training and recruitment are a few areas that can be overly scrutinized in an economic downturn. In taking the strategic view you should consider how lessened market visibility, missing key people and suppliers will impact your organization in the future.
    • Review and reduce costs – re-engineer, remove or reduce business processes or activities that do not contribute to cash flow, business opportunities, or increase sales.

The focus of strategic cost management is to give the organization the ability to think outside the box when looking at cost control. By doing this your cost control measures will be aligned with your business’ strategic goals and improve your economic profitability.

Armada Consulting leads the way in Strategic Cost Management and provides consulting services for financial organizations, banking, IT Cost Management and Telecom industries. To learn more about Strategic Cost Management and how it can improve your organization’s economic profitability call Armada at (918) 856-3414 or contact us via email.

Cost Efficient Business Processes


During an economic recovery, improving core business processes is a logical way to make your organization more cost efficient. Business processes like contracts management, accounts payable and order fulfillment can be a good place to start when making your organization cost efficient.

We have noticed that when we go out to our first meeting with a prospective client there are many companies don’t understand how to improve these data-intensive processes. In fact, many corporate leaders and managers will tell me they are not satisfied with how their core processes run, despite having the systems and programs in place.

Develop Cost Efficient Business Processes

Armada Consulting believes that a business should be at least as efficient as its main competitors in order to be able to compete and survive in the long-term. During examination, we often pinpoint these essentials that restrict an organization’s desired efficiency:

  • Most business leaders and managers know their business processes are not cost efficient
  • Most business leaders agree that process efficiency is critical to success
  • The cost savings programs and systems are in place, but not everyone is following through
  • There is no urgency for improvement

It has long been know that data and information play a vital role in your organization and how you manage and process that information can give you a competitive advantage if managed efficiently.

Armada also believes that if you implement the right policies and procedures across the entire organization, regularly enforce the procedures, and efficiently execute the process, you will have the opportunity to unlock this competitive advantage.

Simple Strategies That Will Improve Business Efficiency

Streamlining a core business process needs to be done strategically, so when you look at the processes think of ways that will make your corporate data and information more available to staff and less redundant. Some simple strategies to business efficiency are:

  • Remove the obstacles and roadblocks to sharing information – you want the information to flow freely through your organization. If you have information that needs to be accessed by multiple people remove the single ownership.
  • Get rid of the ‘paper’ as much as you can – digitized and electronic data is easier to share, and more cost efficient. Good candidate for this strategy are travel and expense reports and reimbursements.
  • Remove excess multiple copies – look for excessive redundant copies of information and centralize them.
  • Remove any excess document management steps – simplify the information management procedures as much as you can, try to ensure the flow of the information is streamlined so that it requires the fewest touches as possible

Strategic Business Process Improvement

Armada Consulting leads the way in business process improvement, cost efficiency and Strategic Cost Management. Our expertise in the areas of Banking, Financial Services, IT and Telecom are extensive. To find out how Armada Consulting can help your organization and business gain the competitive advantage with cost efficiency and business process improvement, call Armada at (918) 856-3414 or contact us via email.